Behind every smooth trip is dependable, reliable support. Naviumo provides a single point of contact before, during, and after your time on board—by email or phone—so help is never more than a message away. Routine queries are answered within 24 hours, with urgent issues triaged immediately and escalated to the right specialists.
Ahead of each stay, we assist with practicalities and preferences: travel timing and transfers, simple provisioning guidance, berth arrangements, light itinerary suggestions, and real‑time updates if weather or port conditions change. We keep communications clear and proactive, handling the details without becoming a distraction.
Between trips, we coordinate maintenance schedules and compliance, keep documentation in order, and ensure the yacht is prepared to your standard. An online owner area centralizes calendars, preferences, and key information, while our on‑the‑ground network provides local solutions when needed. The goal is simple: consistent, discreet support that removes friction and lets you focus on the good part—going yachting.
